FAQs

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1. How much does the service cost?
2. How do I apply for Intuit Merchant Service for Quicken?
3. What will I need to apply?
4. How long does the application-approval process take?
5. What credit cards are accepted?
6. How do I check the status of my application?
7. Can I keep my existing bank account?
8. Can I use my existing merchant account?

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Q: How much does the service cost?

A: For pricing details, click here.

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Q: How do I apply for Intuit Merchant Service for Quicken?

A: The application is easy to complete and submit. The application process takes about 5 to 10 minutes. Important: If there is no activity on your online application for more than 15 minutes, it will be automatically cancelled for your protection and you'll have to begin the application process again. Apply for the Merchant Service.

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Q: What will I need to apply?

A: You will need the following information about your business:

• Business information (tax ID, physical business mailing address)
• Owner/principal information (contact and identifying information)
• Account information (bank account information, funding information)
• Estimated credit card sales and existing credit card processing information (if applicable)

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Q: How long does the application-approval process take?

A: Once your application is submitted, it will be reviewed by our credit underwriting department. In most cases, you will receive a decision on your application within two business days (often quicker). We will contact you via e-mail with a decision. Occasionally, a business will be asked to supply additional information in order for us to arrive at a decision. After receipt of any additionally requested information, you will be notified of a decision within one to five additional business days. Upon application approval, your new merchant account must be activated at the bank and throughout the credit card processing network. This takes up to two more business days. You will receive another e-mail notifying you when your account has been activated.

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Q: What credit cards are accepted?

A: Visa, MasterCard, American Express, Discover® Network, and JCB.

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Q: How do I check the status of my application?

A: If you have questions about the status of your application, do one of the following:

• From the first page of the Intuit Merchant Service for Quicken, click I need to finish an application I already started option, enter the e-mail address you used to create the application, then click Continue.
• Click the Check the status of your application here link in the e-mail you received when you submitted your application.

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Q: Can I keep my existing bank account?

A: Yes, you can have your credit card payments deposited into any United States-based business bank account that accepts electronic funds transfers.

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Q: Can I use my existing merchant account?

A: No, you must apply for the Intuit Merchant Service for Quicken. If you have any other type of merchant account, you'll need to apply for the Intuit Merchant Service for Quicken to enter and process credit card payments that you accept from your customers in Quicken.

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